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Robert Hansard

Maria Booker: Businesses can be innovative in help for employees during the cost-of-living crisis

By Centre Write, Law & Justice, Politics

The cost-of-living tracker published by the Joseph Rowntree Foundation (JRF) recently showed that 7.3 million UK households on a low income were going without essentials such as showers, transport and warm homes. A total of 5.5 million of those have had to cut down or skip meals because they cannot afford food.

The stress of going without essentials contributes to poor mental health and a loss of sleep. For those going without essentials, the JRF tracker found that nearly half of respondents (47%) reported poor mental health and 45% reported a loss of sleep compared to 14% of households not going without essentials. This backs up findings from the Mental Health Foundation on the impact of the cost-of-living crisis, which found that 10% of adults surveyed in the UK reported feeling hopeless, 34% feeling anxious and 29% feeling stressed.

It is inevitable that all of this will take its toll on performance at work. Research shows a strong correlation between employee wellbeing and productivity and performance.

However, there are a number of positive steps that employers can take to mitigate the impact of the cost-of-living crisis on their employees. The pandemic saw many employers stepping in to support their employees in new ways when circumstances changed. The cost-of-living crisis is no different.

First, employers can make sure that they are paying the real living wage for all employees and are in a strong position to engage with external contractors on this issue too. A survey by PricewaterhouseCoopers (PwC) last summer found that eight out of ten large companies were looking at ways to help employees and over half (53%) were implementing or considering focused pay rises for essential workers. The PwC survey also indicated that employers are looking at one-off bonuses, assistance with other costs such as travel or home insulation, as well as setting up hardship funds.

At Fair By Design, we are particularly interested in how greater flexibility in how people are paid, as well as how they pay for things, can help people on low incomes. Therefore, a second way that employers could support employees is by setting up an Employer Salary Advance Scheme (ESAS), which enables employees to access their wages as soon as they have earnt them – that is, before payday.

Employers can also provide low- or no-interest loans to cover season tickets or electronic equipment. A free or low interest loan not only enables employees to avoid paying more for a more expensive form of credit, but it also enables employees to avoid the poverty premium incurred for paying monthly rather than annually for something like a season ticket. Employers should seek professional advice to ensure loans fall within the exemption from having a credit licence.

These solutions can prevent the need to access high-cost credit at a time when credit is scarcer and more expensive. In the first quarter of 2023, lenders surveyed by the Bank of England reported a reduction in the availability of unsecured credit provided to households and a fall in the approval rate for lending. Consistent with Bank of England data, Fair 4 All Finance have found that 44% of community finance lenders had tightened their lending criteria in response to the economic environment in late 2022. Even though application rates were higher, they expect loan approvals to be lower than usual due to tighter affordability criteria and credit risks.

Finally, sensitively offering employees the opportunity to access financial advice and digital literacy training opportunities can also empower employees to get the best out of their finances.

Navigating the cost-of-living crisis is not easy, but employers have a key role to play in maximising the wellbeing and potential of their staff.

Maria Booker is the Head of Policy at Fair By Design.

This article was published in the latest edition of Centre Write. Views expressed in this article are those of the author, and not necessarily those of Bright Blue. 

Read more from our August 2023 Centre Write magazine, ‘Back to business?’ here.

James Cowling: Generational grumbling: What young people really want from work

By Centre Write, Law & Justice, Politics

‘Younger people are entitled and lazy; they do not want to put in the graft that got their parents’ generation to where they are today.’ This accusation is one most younger people have read in newspaper columns and heard at dinner tables for years.

The flippancy of the charge is hardly worth engaging, but there is a kernel of truth to it – younger generations do have a different attitude to work than their parents or grandparents. Rather than shirk work from home, it is clear that there has been a shift in priorities between generations. As we emerge into a new post-pandemic economy, the key to a thriving business environment is for employers to understand what people want from work and engage with these priorities in good faith.

Unlike previous generations who prioritise job security and climbing the corporate ladder, the main factor distinguishing younger generations from Gen X and Baby Boomers is a stronger emphasis on finding a healthy work-life balance. Indeed, PwC research into millennial attitudes at work found that 95% of respondents said work-life balance is important to them.

Finding ways of adapting to this is in employers’ interests, as happier workers tend to be more productive. Moving away from flexible working would fritter away the significant upsides for young workers. At a time when salaries are low in real terms, many appreciate the reduced costs of working from home for some of the week. One of the few positive after-effects of the pandemic has been the survival of the hybrid-working model. Workplaces are rightly trying to find the optimal balance between office- and home-working.

But there are also more profound impacts on our lives and economy. As younger people age, many feel a need to rebalance their working lives if they are to consider starting a family. With rising childcare costs and fewer families able to afford for one parent to stay at home, working conditions need to become more accommodating. Flexible working significantly takes the pressure off young families, as each parent can balance their time at home to minimise how often they need to seek alternative childcare arrangements.

The caveat is that these changing attitudes to work-life balance do not remove the fact that cash is king. Deloitte’s Global Millennial Survey has consistently shown that low pay is the greatest source of millennial dissatisfaction. Both in 2019 and 2020, nearly half of respondents cited dissatisfaction with pay as the main reason why they would consider leaving their job within the next two years. In the UK, it is unsurprising that this frustration is felt acutely; real wages have not seen sustained growth for over 15 years. The Resolution Foundation calculated that if wages had continued to grow as they had before the financial crash of 2008, the average worker would make £11,000 more per year than they do now, taking rising prices into account.

Tackling the low-wage, low-growth spiral will require a greater focus on increasing productivity, which grew at 2.2% a year in the three decades leading up to the 2008 global financial crisis and at under 0.5% a year since. The first part of this puzzle is to upskill our workforce and young people. A glut of low-quality qualifications and university courses has seen a generation saddled with debt, but with many not receiving the skills they paid for. The introduction of T-levels, practical qualifications which train students for highly paid technical jobs in fields such as science and engineering, has been a step in addressing this problem. We need to go further to instil workplace training into company culture, like how the German system of lifelong training became a standard practice.

If we are to see real wage growth, the Government must also take steps to reform the planning system, which is easier and quicker to do than skills reform. A boom in building new homes, lab space and renewable infrastructure would naturally create a host of new practical, high-paid jobs.

Finally, Conservatives should reembrace their instincts to incentivise work. Income taxes in the UK have risen sharply, with the average graduate now paying a marginal rate of 51% between the age of 33 and 47. As the fiscal headroom becomes available, the Government should prioritise cutting income taxes first, avoiding instead the temptation of cutting asset taxes to appeal to older voters.

Taken together, it is clear that there is a balance to be struck. Policymakers should not be afraid of embracing some of the work-life balance solutions that have sprung forward in recent years, and it would be a mistake to attempt to ideologically push businesses into reverting to old practices. However, incentivising work and cultivating growth should remain core Conservative principles. In the remaining 18 months of Conservative Government, we must make work pay.

James Cowling is the Founder and Managing Director of Next Gen Tories.

This article was published in the latest edition of Centre Write. Views expressed in this article are those of the author, and not necessarily those of Bright Blue. 

Read more from our August 2023 Centre Write magazine, ‘Back to business?’ here.